About Service Catalogue
Service Catalogue is a qualification complementary to the ITIL® suite. It looks at new ways to:
- control demand,
- publish and track service pricing and cost,
- and automate service request management and fulfilment.
The Service Catalogue provides a clear view of what services IT provides and how IT adds value for the money allocated. It provides a method to request or order the services that are published. The Service Catalogue enables good governance in that the key terms, conditions, and controls defined in the Service Catalogue are integrated into the service delivery processes of the organisation. It enables an organisation to better plan, deliver and support services while accurately costing and pricing services.
Service Catalogue has been recommended by IQC, an independent subgroup of the itSMFI, as a complementary product to the ITIL portfolio. It is a "foundation plus" qualification based on Blooms Taxonomy levels 2-4.
APMG-International provides the Service Catalogue exam online.